About RTI

The powers and duties of officers and employees are decided by the Board of Directors or Board Subcommittee in terms of service regulations. The delegation of financial powers to various grades of officials is decided by the Managing Director, which is revised from time to time depending upon the organization's requirements. The concerned sanctioning authority takes a decision to sanction a loan or otherwise on the merits of each proposal. Apart from this, the bank issues circular guidelines and instructions regarding the powers and duties of various functionalities wherever they are required.

There is a well-defined system in the bank regarding the decision-making process. Financial decisions are taken at various levels by different officials, depending on their positions and also through a committee approach. Further, there is a well-defined organizational structure and a clear system of accountability and control that also take into account the regulator and CVC guidelines. In order to exercise supervision and fix accountability and responsibility, various control measures have been put in place.

The bank follows the directions issued by the Board of the Bank through policies duly approved by it.

The bank functions with the following core values and norms:

• Repatriate Rehabilitation
• Customer Satisfaction
• Fairness in all dealings and relations
• Excellent human values
• Integrity of the highest order
• Transparency and discipline in policies and systems

Regarding the core functions of the bank, i.e., deposits and loans, the interest rates for deposits, advances and different deposits, as well as loan products, are displayed on the bank's website and also made available at all branches.

Regarding sanction of loans, each officer of the bank will consider loan proposals and take a decision in terms of the scheme of delegation of powers on the merits of the proposals. All the officers of the bank are expected to discharge their duties and responsibilities with integrity and due diligence.

The public can also refer to the bank's website for any further information.

Nature of functions and services offered

The public can refer to the caption " Contact Us" on the bank's website to access the services.

Time limit for taking a decision, if any

Norms and standards for functions and service delivery

All periodical Circulars, Manuals, Conduct Regulations, etc. are made available to all our employees for discharging various functions and duties and the same are available in the intranet portal.

Relevant acts, rules, forms and other documents that are normally accessed by citizens

Information manual or handbook is available in electronic format.

List of materials available at no cost

List of materials available At a reasonable cost for the medium.

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Board of Directors, which formulates and implements its policy, consists of nominated or elected members. For details, visit our bank website: www.repcobank.com. Shareholders can seek clarifications concerning the policies of the bank in the Representative General Body meeting. Further, the bank’s financial performance is published on the bank's website periodically for the information of the public as well as shareholders, which would give an idea about the policies of the bank and the implementation thereof. Member customers from different segments will be invited to a customer meeting where they will have the opportunity to learn about the policies of the bank. They can also make suggestions, if any, for improvements to the same.

The Board of Directors of the Bank consists of elected directors, senior-level from central and state governments, elected members, and the Managing Director. Various committees, as per the requirements of the bank, are formed with the approval of the board or by the top management, as per the powers delegated by the board. The following are the board subcommittees and other functional committees:

Board Sub-Committees:

Other functional committees consisting of bank executives:

1. Asset Liability Committee
2. Investment Committee
3. Purchase Committee
4. Credit Committee
5. IT Steering Committee
6. Settlement Advisory Committee
7. The Interest Rate Committee

The public is not entitled to participate in the meetings of the board and committees, and minutes are not accessible to the public.

Since the number of employees is quite large and they are subject to transfers, it is not possible for the bank to publish the list of officers and employees and keep the same updated from time to time.

The list of offices and branches is already available on the website for reference by the public.

The public can refer to the caption " Contact Us"on the bank's website for information regarding the nearest branch.

The remuneration of all the officers and employees is fixed by the board.

Click Directory of Officers' and Employees'

There are no plans and budgets for the expenditure of public money and disbursements, and the provision is not applicable to the bank.

Total budget for the public authority

Proposed expenditures

There are no subsidy programmes or plans for lending activities as a whole. This provision is not applicable to Repco Bank

In respect of demand and term deposits, there are no programmes of the bank granting concessions, permits, or authorizations except the following:

For savings bank deposits, additional interest of 1.00% p.a. is offered to staff or eligible ex-staff members.

For domestic term deposits, an additional interest rate of 1% is offered to employees (regular, contract, group, or retired) and repatriate A-Class members. Additional interest of 0.50% is offered to senior citizens.

Besides the above, concessions in charge for various services rendered are extended to select categories of customers, viz., Government departments, ministries, institutions, religious welfare services, charitable institutions, etc., as approved by the competent authority from time to time.

A concessional rate of interest for loans up to 2% is offered for Repatriate member customers based on the nature and quantum of the loan.

There are no programmes in the bank for the grant of permits or authorizations, and there is no material in the bank relevant to this provision.

All the general information regarding deposits, advances and other services offered by the bank is already available on the bank’s website.

The public may refer to the website for necessary information.

The public can obtain information on our various products from any of the bank branches. The list of telephone numbers has already been published on the website. The public can approach the same for any further information. Repco Bank is not maintaining any libraries or reading rooms for the public.

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For the details, click on the details of the PIO, First Appellate Authority and Transparency Officer.

Consultancy committee of key stakeholders for advice on suo-motu disclosure

A committee of PIOs and FAAs with rich experience in RTI will identify frequently sought information under RTI

Necessary information relating to the public in ported on the Bank’s website in a periodical manner.

Details of questions asked and replies given in the parliament

Details of applications received under RTI and information provided

Details of appeals received and orders issued

Third Party Audit of Self Appraisal Report for FY 2022-23